Shipping policy

All orders are processed within 1–4 business days after purchase.

Once your order ships, you’ll receive an email with your tracking information.

Processing & Shipping Times

Orders are shipped Monday through Friday (excluding holidays).
Please allow 1–4 business days for your order to be processed before shipping.
After processing, delivery times depend on your location and the shipping method selected at checkout.

Domestic Shipping

We currently ship across the United States using trusted carriers such as USPS or UPS.

Estimated delivery times are typically 2–5 business days after processing.

International Shipping

International shipping may be available depending on your location.

Customers are responsible for any customs fees, duties, or taxes once the order reaches their country.

Lost or Stolen Packages

Once a package leaves our facility, Confíance is not responsible for lost, stolen, or delayed shipments.

If your tracking shows “delivered” but you haven’t received your package, please contact the carrier directly for assistance.

Address Accuracy

Make sure your shipping address is correct before placing your order. We are not responsible for packages sent to incorrect or incomplete addresses.

Order Updates

If you need to update your shipping info within the first 24 hours of placing your order, email us at [your support email] with your order number.

Trust the Process. Believe the Dream.